wagamama great marlborough street - noodle lab

The reviews present a mixed sentiment regarding the handling of food allergies at Wagamama Great Marlborough Street. On one hand, several reviewers praised the restaurant for being accommodating and ensuring staff ask about allergies, contributing to a positive dining experience. Remarks highlighted by customers indicate that the staff's attentiveness and thoroughness in addressing allergy concerns have been commendable, with one review specifically noting the efficient handling of allergies during a family visit.

Conversely, there are significant criticisms as well, particularly regarding the speed and efficiency of service for those with allergies. A particularly negative experience mentioned how one customer had to wait a long time for service and was informed that only a manager could take their order, leading to unnecessary delays. This has raised concerns among patrons about how effectively the restaurant can handle the needs of diners with complex allergies.

Additionally, while some customers appreciated the efforts made by staff like Nicki, who provided excellent service and birthday surprises, others noted a lack of comprehensive knowledge about allergens beyond the fourteen main types. This inconsistency can lead to frustration and a lack of confidence in ordering food safely.

Overall, while Wagamama demonstrates a willingness to accommodate dietary restrictions, the balance between efficient service and allergy handling remains an area in need of improvement, especially for diners with complex allergies.