wagamama bromley

The reviews of Wagamama Bromley reflect a mixed sentiment regarding their handling of food allergies. While some diners praised the staff for their attentiveness and thoroughness in addressing allergy concerns, others reported distressing experiences with unprofessional service and potential risks.

Several customers highlighted instances where staff demonstrated a serious commitment to allergy safety. For example, one reviewer appreciated the manager personally consulting on the order and the use of a dedicated chef for handling allergy meals, fostering a feeling of safety and care. This positive response led to a strong inclination to return to the restaurant for future meals.

Conversely, some reviewers had harrowing experiences that raised concerns about the restaurant's ability to safely cater to guests with allergies. One customer encountered rude service when trying to clarify their allergy needs, while another found shrimp, a potential allergen, in a dish that should not have contained it. These instances led to feelings of distrust and disappointment.

Overall, while Wagamama Bromley has shown strengths in allergy management through some positive interactions, significant lapses in service and safety have impacted the overall dining experience for others, highlighting the importance of consistency in allergy practice across all customers.