Miller & Carter Dartford

Overall, diners praised allergy awareness and attentive service, contrasting with one negative experience due to mishandled food allergies.

69 GFA Score
Restaurant Type
BritishBrunchSteakhouse
Based on the data we have found Miller & Carter Dartford is good for the following food allergies:
Milk
Negative reviews involving the following food allergies:
Nuts

The reviews reflect a generally positive sentiment regarding the handling of food allergies at Miller & Carter Dartford. Several patrons highlighted the attentive service they received from staff members who were knowledgeable about allergy concerns. Specifically, waiters like Elizabeth and Finn received commendations for ensuring that meals were safe for children with allergies, showing a proactive approach to customer care.

Many reviewers shared stories of their children having allergies, noting the accommodating nature of the staff. For instance, one family mentioned that their server assured them there were suitable options for their daughter's egg allergy, while another highlighted how a waiter addressed their granddaughter's dairy allergy without issue. This attentiveness seems to provide peace of mind for families dining out.

On the contrary, one review presented a starkly negative experience where an allergy was mishandled, leading to serious concerns. A member of the dining party with a nut allergy received the wrong meal, suggesting that there may be lapses in communication or training during busy service periods. This incident overshadowed the overall dining experience and raised questions about the consistency of allergy management at the restaurant.

In summary, while many guests expressed satisfaction with the restaurant’s approach to food allergies, the reviews also indicate that there can be risks associated with miscommunication. Ensuring that all staff are consistently trained and informed about allergy protocols will be crucial for maintaining a safe dining environment for all customers.

Allergy Experiences

69 out of 5 stars

Based on 5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

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Recent reviews

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5 out of 5 stars

       

Posted 8 months ago on  

5 out of 5 stars

   

Posted about 1 year ago on  

5 out of 5 stars

           

Posted over 2 years ago on  

1 out of 5 stars

                           

Posted over 2 years ago on  

Nuts

5 out of 5 stars

                     

Posted almost 3 years ago on  

Milk