Zizzi - Westfield (Stratford)

The reviews for Zizzi - Westfield (Stratford) display a mix of positive and negative sentiments regarding the dining experience, particularly concerning allergy management. Many patrons highlighted the attentiveness of the staff, especially the manager Marco, who is recognized for his helpfulness and knowledge about food allergies. Reviews indicated that the restaurant has a clear allergy menu, and staff frequently check in with customers regarding their specific dietary needs, which is reassuring for those with allergies.

Conversely, several reviews expressed frustration over poor service that overshadowed the positive aspects of allergy accommodations. Instances of long wait times, mix-ups with drink and food orders, and staff confusion about allergy requests were reported. One reviewer experienced an allergy scare when an incorrect ingredient was found in their dish, which raises concerns about safety and attentiveness in food preparation.

The inconsistency in service left some diners disappointed despite the restaurant's efforts to manage allergies. While some reviews praised the staff for handling allergy-related concerns well, others indicated that the overall experience diminished due to the service issues. This highlights a potential need for training staff further on food allergies while ensuring efficient service to enhance customer satisfaction.

In summary, Zizzi - Westfield (Stratford) appears to be a promising option for those with food allergies due to the clarity of their menus and knowledgeable staff, but persistent service issues may detract from the overall experience.