Zizzi - Newcastle

Many reviewers commend the staff at Zizzi - Newcastle for their attentiveness and willingness to accommodate dietary needs, especially concerning allergies. The positive experiences shared reflect a friendly atmosphere and a strong commitment to ensuring patrons feel safe and welcomed. Many customers with allergies reported feeling comfortable dining here, with staff making efforts to understand and respect their dietary restrictions.

However, there are notable discrepancies in experiences shared, particularly regarding the communication of food allergens. A particularly negative review highlights a situation where a patron who is lactose intolerant received a dish that contained milk, despite having informed the staff in advance. This raises concerns about the training of staff in handling allergy information and suggests a need for better communication protocols.

Another recurring positive theme is the presence of options for gluten-free and vegan diets, as indicated by several reviewers who appreciated the selection available. This shows that the restaurant is not only aware of common food allergies but is also taking steps to cater to various dietary preferences, creating an inclusive dining environment.

In summary, while Zizzi - Newcastle generally provides a satisfactory experience for diners with food allergies, particular attention should be placed on improving staff training and communication regarding dietary restrictions to avoid potential health risks.