wagamama

The reviews indicate a predominantly positive sentiment towards Wagamama's handling of food allergies. Many diners express appreciation for the restaurant's thorough approach to allergy management, noting the extensive, easy-to-understand allergy information available online. Multiple reviewers highlighted the careful process involved in taking orders for guests with allergies, including that only managers would handle these orders, ensuring a higher level of attention and accuracy.

Customers reported feeling reassured by the staff's knowledge and diligence in confirming allergy information, including placing allergy stickers on placemats and explicitly informing diners when allergy-safe dishes were served. This level of service was especially noted by parents of children with multiple allergies, who found a variety of safe options available for their children, leading to a stress-free dining experience.

However, one review stood out with a contrasting experience. A customer with a fresh coriander allergy described receiving a dish with fresh coriander despite their allergy alert. They expressed frustration over the oversight and the quick turnaround of their meal, leading to concerns about food preparation and safety. This highlights a potential inconsistency in the allergy handling processes at Wagamama that could undermine the otherwise positive feedback.

In summary, while most diners celebrated Wagamama's commitment to accommodating food allergies effectively, the isolated negative experience points to areas needing improvement, particularly around ingredient transparency and rigorous adherence to allergy requests.