wagamama maidstone

Mixed experiences: Positive feedback on allergy awareness and service, but a significant incident of mislabeling food raises concerns.

54 GFA Score
Restaurant Type
AsianJapaneseVegetarian Friendly
Based on the data we have found wagamama maidstone is good for the following food allergies:
Gluten Nuts Peanuts

Overall, the reviews depict a mixed sentiment regarding dining at Wagamama Maidstone, particularly concerning food allergies. Two reviews share positive experiences, highlighting attentive staff, proactive allergy inquiries, and a welcoming atmosphere for those with allergies. Diners appreciated the knowledgeable management and the diverse menu options tailored for food allergies, which significantly enhanced their dining experience.

However, a notable concern arose from one review, where a vegan customer received chicken Gyoza instead of the advertised yasai Gyoza. This incident underscores the crucial importance of accurate food labeling and thorough staff training in handling allergy orders. The reviewer expressed distress over the mistake, pointing out the potential danger for someone with a severe allergy.

The positive reviews emphasize the restaurant's commitment to accommodating various dietary needs, showcasing a safe and enjoyable environment for customers with allergies. However, the negative experience serves as a reminder that consistent implementation of allergy protocols is essential to maintain trust and safety.

In conclusion, while Wagamama Maidstone demonstrates an overall positive approach to food allergies, the mislabeling incident highlights an area needing improvement. The restaurant's success in providing great service and options for allergy sufferers must be coupled with meticulous attention to detail to ensure that all diners leave satisfied and safe.

Find wagamama maidstone

Allergy Experiences

54 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

Share your thoughts

If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.

Register to add your review

Recent reviews

Register to see full reviews

5 out of 5 stars

             

Posted about 3 years ago on  

Gluten

5 out of 5 stars

       

Posted about 4 years ago on  

NutsPeanuts

2 out of 5 stars

       

Posted over 9 years ago on