wagamama maidstone
Mixed experiences: Positive feedback on allergy awareness and service, but a significant incident of mislabeling food raises concerns.

Overall, the reviews depict a mixed sentiment regarding dining at Wagamama Maidstone, particularly concerning food allergies. Two reviews share positive experiences, highlighting attentive staff, proactive allergy inquiries, and a welcoming atmosphere for those with allergies. Diners appreciated the knowledgeable management and the diverse menu options tailored for food allergies, which significantly enhanced their dining experience.
However, a notable concern arose from one review, where a vegan customer received chicken Gyoza instead of the advertised yasai Gyoza. This incident underscores the crucial importance of accurate food labeling and thorough staff training in handling allergy orders. The reviewer expressed distress over the mistake, pointing out the potential danger for someone with a severe allergy.
The positive reviews emphasize the restaurant's commitment to accommodating various dietary needs, showcasing a safe and enjoyable environment for customers with allergies. However, the negative experience serves as a reminder that consistent implementation of allergy protocols is essential to maintain trust and safety.
In conclusion, while Wagamama Maidstone demonstrates an overall positive approach to food allergies, the mislabeling incident highlights an area needing improvement. The restaurant's success in providing great service and options for allergy sufferers must be coupled with meticulous attention to detail to ensure that all diners leave satisfied and safe.
Find wagamama maidstone
Address
19 Earl St, Maidstone ME14 1PL, United Kingdom
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Other Wagamama locations Other allergy friendly restaurants in Maidstone.
Allergy Experiences
54 out of 5 stars
Based on 3 reviews
Review data
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5 star reviews
- 67%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 33%
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1 star reviews
- 0%
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Recent reviews
5 out of 5 stars
Posted about 3 years ago on
Gluten5 out of 5 stars
Posted about 4 years ago on
NutsPeanuts2 out of 5 stars
Posted over 9 years ago on
Important
You should always make your assessments and declare your allergies before ordering.