The Church Mouse

The reviews for The Church Mouse predominantly reflect a positive sentiment regarding the restaurant's approach to managing food allergies. Diners consistently mention the attentive service provided by staff members who go out of their way to ensure that allergen concerns are addressed. Specific mention of staff like Sophie and Rory showcases how their proactive measures—such as providing freshly washed cutlery and informatively discussing allergy-related questions—made guests feel safe and reassured during their meals.

Several reviewers emphasize the importance of the staff's thoroughness when it comes to food allergies, with many highlighting personalized care that exceeds expectations. Experiences shared indicate that the kitchen takes allergies seriously, often working with diners to create suitable meal options. This level of attentiveness appears to be a key differentiator for guests, making The Church Mouse a preferred spot for those with dietary restrictions.

However, contrasting experiences are noted in a review regarding their vegan menu, where the lack of clear communication about allergen contamination raised serious concerns. The confusion over the butter served alongside a vegan dish indicates potential risks associated with cross-contamination, which could have severe implications for customers with allergies. This incident underscores the necessity for consistent allergen control practices across all menu options.

Overall, while the majority of feedback highlights The Church Mouse as a restaurant that effectively addresses allergy concerns, the negative experience surrounding the vegan menu serves as a reminder of the importance of vigilance in all aspects of food safety. Going forward, continued training for staff and better communication of allergen protocols could enhance the overall dining experience, ensuring safety for all customers.