The Broughton

The reviews for The Broughton display a mixed sentiment regarding the restaurant's handling of food allergies. While some diners praised the attentive staff who were knowledgeable about allergies, one review highlighted a significant oversight that could have posed a serious risk to a gluten-intolerant customer. This disparity in experiences emphasizes the importance of consistency in allergy management within restaurants.

Positive experiences were notably marked by staff awareness and proactive measures. One reviewer commended the restaurant for successfully accommodating a peanut allergy, stating that every server at their table was informed about the allergy, which provided reassurance to the affected diner. This attention to detail and communication contributed to a celebratory atmosphere, enhancing the overall dining experience.

Conversely, the negative review detailed a concerning lack of gluten-free options and misinformation regarding the menu. The inadequate response from staff when allergy concerns were raised left the diner feeling unsafe and dissatisfied. This incident underlines the critical need for restaurants to not only provide suitable options but also ensure that information shared with customers is accurate and reliable.

In conclusion, while The Broughton has shown commendable efforts in addressing food allergies in some instances, the glaring oversight in one review serves as a reminder that consistent training and awareness among staff are essential for ensuring customer safety and satisfaction.