The Botanist Gas Street Basin

The reviews present a mixed sentiment regarding allergy management at The Botanist Gas Street Basin. While many diners had positive experiences with accommodating staff and clear allergy information, others expressed significant concerns about the management of food allergies, indicating lapses in safety protocols.

Several patrons praised the staff's attentiveness and willingness to help individuals with allergies. Specific mentions of friendly and accommodating service alongside dedicated allergy-sensitive menus were highlighted as major positives. However, this contrast with experiences shared by others suggests inconsistent practices could lead to potential risks.

A notable concern arose when a guest received a drink with pineapple, despite having a severe allergy, indicating a possible lack of attention to detail in drink preparation. Similarly, another reviewer mentioned an over-cautious approach regarding a non-allergic preference that hindered their meal experience, raising questions about the balance between safety and customer autonomy.

Ultimately, while many diners felt reassured and satisfied with their experiences regarding food allergies, other reviews underline an urgent need for improved communication and training to prevent potentially harmful incidents.