Sticks'n'Sushi Covent Garden

The reviews of Sticks'n'Sushi Covent Garden present a mixed sentiment regarding the handling of food allergies. On one hand, some patrons have expressed appreciation for the restaurant's approach to dealing with allergies, highlighting the thoroughness and professionalism of the staff. For instance, a reviewer shared a positive experience regarding their daughter's corn allergy, noting the calm and practical communication from the staff, which eased their dining experience.

Conversely, significant criticism arises from a coeliac patron who faced an unsatisfactory experience due to the restaurant's allergy policy. This individual reported being pressured to sign a waiver concerning potential cross-contamination, which they found unacceptable, especially given their prior advance notice of their condition. They articulated a broader concern about the restaurant's responsibility towards allergens, expressing dissatisfaction with the manager's dismissive demeanor, which they found deeply troubling.

Additionally, other reviews echoed themes of accommodation and friendly service, with multiple guests recounting positive experiences concerning various allergies, including shellfish and gluten. This suggests that while there are serious shortcomings in allergy communication and protocol—as illuminated by the negative review—there are also instances where the staff has successfully met the needs of diners with allergies, leading to enjoyable meals.

Overall, these contrasting experiences indicate a potential inconsistency in how allergy-related requests and concerns are managed at Sticks'n'Sushi Covent Garden. The restaurant could benefit from a reassessment of its allergy protocols to ensure that all guests feel safe and well-accommodated.