SIAMAIS

The reviews for SIAMAIS reveal a mixed sentiment regarding the restaurant's handling of food allergies. While one reviewer praised the staff for being considerate and following procedures to ensure safety, others highlighted significant issues related to the knowledge and availability of allergen information.

A common theme across the reviews is the inconsistency in staff awareness about allergens. One review indicated that the manager was not familiar with gluten-free options and even refused to provide access to the allergens menu. This lack of knowledge can make dining out a stressful experience for individuals with allergies, as seen in the case of the person with coeliac disease.

Another reviewer expressed frustration over the failure to provide the allergen menu upon request, which complicated the dining experience for a birthday celebration where the guest was allergic to eggs. This points to a need for better systemic controls in managing reservations and special dietary requests.

In summary, while there are positive experiences where staff showed genuine care, the restaurant's process for dealing with allergies appears inconsistent, leading to potential safety risks and a disappointing experience for guests with dietary restrictions.