Proud City
Positive experience; attentive staff effectively managed dietary restrictions and allergies.
The review reflects a highly positive sentiment regarding the restaurant's ability to accommodate various dietary restrictions, particularly food allergies. The reviewer emphasized the attentiveness and care demonstrated by the staff, which alleviated concerns ahead of the dining experience.
The restaurant's proactive communication before the event was noteworthy, as the reviewer felt reassured by their responsiveness to queries about food allergies. This attention to detail significantly contributed to the overall satisfaction of the group, particularly for those with nut and seed allergies, who noted a level of care not previously experienced elsewhere.
Despite minor delays in drink service due to a busy night, the emphasis was on the fantastic atmosphere and positive handling of dietary needs. The staff’s willingness to transfer a booking free of charge is a testament to their customer service dedication, further enhancing the dining experience.
Overall, this review highlights the importance of effective allergy management in restaurants, demonstrating that a thoughtful approach can create enjoyable and memorable dining experiences for guests with food sensitivities.
Find Proud City
Address
1 Mark Lane Opposite Fenchurch St Station, 1 Mark Ln, London EC3R 7AH, United Kingdom
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Allergy Experiences
82 out of 5 stars
Based on 1 review
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Recent reviews
5 out of 5 stars
Posted about 2 years ago on
NutsImportant
You should always make your assessments and declare your allergies before ordering.