Pizza Express

The reviews of Pizza Express indicate a mixed sentiment concerning the experience for diners with food allergies. Several patrons highlighted positive interactions with staff, specifically mentioning accommodating waitresses who were attentive to allergy requirements. One reviewer praised a waitress for her compassion and her willingness to adapt the meal to accommodate multiple allergies, emphasizing the need for more professionals with a similar empathetic approach in the food industry.

Another reviewer noted the restaurant's responsiveness in addressing their pepper allergy, appreciating the changes made to their meal without hesitation. This responsiveness contributed to an overall enjoyable dining experience, as they were able to savor a flavorful pizza while being mindful of their dietary restrictions.

Conversely, some guests expressed concerns regarding the staff's attitude and the risk of cross-contamination. A review mentioned that wait staff seemed less than enthusiastic about accommodating food allergies, which left the diner feeling less confident in their safety. Additionally, one reviewer raised alarm over witnessing a waiter using the same cutter for pizzas, raising concerns about potential gluten cross-contamination for those with gluten allergies.

Despite these concerns, the ambiance and overall service quality received positive remarks, showing that while there are areas for improvement regarding allergy management, some diners had satisfactory experiences. Ensuring proper practices for accommodating food allergies and fostering a more positive attitude among staff could enhance the experience for future patrons.