Pho

Overall sentiment towards Pho is mixed, particularly focused on experiences related to food allergies. Two of the reviews point out significant concerns with how allergy-related issues are handled by the staff. A recurring theme is the perceived lack of training and understanding among management regarding the seriousness of food allergies. One reviewer described a scenario where a dish contained an ingredient they explicitly avoid, leading to a dangerous situation that could have been more severe if they had been allergic.

Another review emphasized a troubling experience with the handling of spring water, where the waitress dismissed the customer's concerns about their allergy to dichlorophenol, stating the water was safe when other diners confirmed it tasted like tap water. This behavior not only reflected poorly on customer service but also raised legitimate health risks for those with allergies.

In contrast, despite these alarming allergy experiences, one reviewer praised Pho for its gluten-free options and overall food quality. This suggests that while Pho may be suitable for gluten and general dietary preferences, individuals with nut allergies should exercise caution, as many dishes contain peanuts.

These reviews collectively indicate a need for better allergy training and awareness among the staff, as well as improved communication around dietary restrictions. While some customers enjoy the food, the handling of allergies remains a critical area that could deter repeat business.