Pho

The reviews present a mixed sentiment regarding the handling of food allergies at the restaurant "Pho." While there are several positive accounts highlighting attentive service and a wide range of options for individuals with dietary restrictions, there is a notable negative experience involving a severe allergy mishap.

Positive reviews emphasize the restaurant's inclusivity for those with various food allergies. Customers reported a high level of awareness and attentiveness from staff, especially mentioning specific servers like Anas and Rosie, who proactively inquired about allergies and ensured safe dining experiences. Many reviewers noted that a significant portion of the menu is gluten-free, which is beneficial for those with celiac disease.

Conversely, one review detailed a serious incident where a vegetarian customer was mistakenly served a chicken broth, leading to severe illness. This grave error highlights a lapse in the restaurant's ability to cater to dietary restrictions appropriately. The reviewer cautioned others with allergies or dietary requirements to avoid the restaurant based on this negative experience.

Overall, while the feedback indicates that many diners felt safe and satisfied regarding their allergy management, the severe oversight indicates a critical area for improvement. Ensuring consistent and accurate communication regarding food allergens remains crucial for the establishment to enhance dining safety for all customers.