Miyako Teppanyaki

The reviews highlight a stark contrast in experiences regarding food allergies at Miyako Teppanyaki. One review is particularly alarming, detailing how a guest with celiac disease and pescatarian preferences received incorrect food multiple times despite explicitly stating her dietary restrictions. This led to serious concerns about cross-contamination, ultimately resulting in the guest becoming ill after the meal. The review emphasizes the lack of adequate training for staff about handling allergies and the potential consequences of negligence in such matters.

Conversely, several other reviews reflect positive experiences, noting that the staff were attentive and accommodating regarding allergies. Diners appreciated that employees took the time to document their allergies and provided alternatives when necessary. The chefs were also commended for checking dietary needs before cooking, creating a reassuring atmosphere for those with food intolerances.

While the atmosphere and overall dining experience are occasionally described as pleasant and celebratory, these aspects are overshadowed for some by the seriousness of food allergy management. The troubling incident serves as a critical reminder of the responsibility restaurants have in safeguarding the well-being of patrons with dietary restrictions.

Overall, it seems that while Miyako Teppanyaki can deliver exceptional service in some instances, there are considerable shortcomings that must be addressed to ensure the safety of all diners, particularly those with serious food allergies.