Miller & Carter Ipswich
Overall positive experiences for allergy sufferers, with commendable staff support; however, one review highlighted serious concerns about safety and treatment of allergy needs.
The reviews for Miller & Carter Ipswich predominantly reflect a positive sentiment regarding the restaurant's handling of food allergies. Multiple patrons praised the attentive service, where staff members went above and beyond to accommodate specific dietary restrictions. From milk allergies to onion and fish allergies, reviewers felt reassured by the staff's willingness to thoroughly check ingredients and ensure safe dining experiences. Names like Alma, Karolina, and Georgia were mentioned specifically for their exceptional service and care regarding allergy management.
However, amidst these positive experiences, one review stood out as a stark contrast. It detailed severe frustrations with the restaurant's approach to allergy sufferers, criticizing the excessive amount of paperwork required to navigate the menu safely. The reviewer expressed concerns about being treated as a second-class citizen and highlighted a lack of effective training from the head office regarding allergy protocols. This negative experience overshadowed what could have been a delightful evening, leaving the reviewer feeling disheartened and neglected.
Despite the criticism, the overall consensus from the majority of reviews suggests that the restaurant does make significant efforts to cater to guests with food allergies, as reflected in their commendable service and a willingness to ensure that meals are safe. Nonetheless, the concerning feedback about the lack of streamlined communication and guidance for allergy management indicates that improvements could be beneficial to enhance the dining experience for all customers, particularly those with allergies.
In summary, while Miller & Carter Ipswich has demonstrated strong customer service in accommodating allergies, addressing the highlighted shortcomings could lead to a more uniformly positive reputation among all patrons, including those with special dietary needs.
Find Miller & Carter Ipswich
Address
Felixstowe Rd, Nacton, Ipswich IP10 0DF, United Kingdom
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Allergy Experiences
69 out of 5 stars
Based on 5 reviews
Review data
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5 star reviews
- 80%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 20%
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Recent reviews
5 out of 5 stars
Posted about 1 year ago on
5 out of 5 stars
Posted over 1 year ago on
Milk5 out of 5 stars
Posted over 1 year ago on
Fish5 out of 5 stars
Posted almost 9 years ago on
Milk1 out of 5 stars
Posted over 9 years ago on
Important
You should always make your assessments and declare your allergies before ordering.