Kyoto Sushi & Grill

Mixed experiences; one review highlights excellent allergy management, while another notes insufficient allergy information, reflecting a need for better staff training.

84 GFA Score
Restaurant Type
JapaneseJapaneseSushiSushi

The reviews highlight divergent experiences related to food allergies at Kyoto Sushi & Grill. One reviewer praised the restaurant's proactive approach to managing their daughter's food allergies, noting how the staff provided an extra ordering sheet clearly marking safe options. This positive experience contributed to their overall enjoyment and left a lasting impression, showing appreciation for the restaurant's professionalism and attentiveness to allergy needs.

Conversely, another reviewer experienced challenges regarding allergy information. They found that the staff lacked knowledge about the ingredients in specific dishes, which led to uncertainty and ultimately influenced their decision to leave. This suggests a gap in training or communication regarding food allergies, which could affect the dining experience for guests with dietary restrictions.

Overall, while one review showcases exemplary allergy management and customer care, the other indicates an area for improvement, particularly in staff training and knowledge. This inconsistency highlights the importance of ensuring that all staff members are equipped with the necessary information to safely accommodate guests with food allergies.

Enhancing allergy awareness among the staff could not only improve safety for customers with allergies but also enhance the overall dining experience, reducing hesitation and fostering customer loyalty.

Allergy Experiences

84 out of 5 stars

Based on 2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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5 out of 5 stars

                 

Posted over 1 year ago on  

4 out of 5 stars

             

Posted over 2 years ago on