Kyoto Sushi & Grill
Mixed experiences; one review highlights excellent allergy management, while another notes insufficient allergy information, reflecting a need for better staff training.

The reviews highlight divergent experiences related to food allergies at Kyoto Sushi & Grill. One reviewer praised the restaurant's proactive approach to managing their daughter's food allergies, noting how the staff provided an extra ordering sheet clearly marking safe options. This positive experience contributed to their overall enjoyment and left a lasting impression, showing appreciation for the restaurant's professionalism and attentiveness to allergy needs.
Conversely, another reviewer experienced challenges regarding allergy information. They found that the staff lacked knowledge about the ingredients in specific dishes, which led to uncertainty and ultimately influenced their decision to leave. This suggests a gap in training or communication regarding food allergies, which could affect the dining experience for guests with dietary restrictions.
Overall, while one review showcases exemplary allergy management and customer care, the other indicates an area for improvement, particularly in staff training and knowledge. This inconsistency highlights the importance of ensuring that all staff members are equipped with the necessary information to safely accommodate guests with food allergies.
Enhancing allergy awareness among the staff could not only improve safety for customers with allergies but also enhance the overall dining experience, reducing hesitation and fostering customer loyalty.
Find Kyoto Sushi & Grill
Address
72 Hurst Street The Arcadian, Birmingham B5 4TD, United Kingdom
Links
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Allergy Experiences
84 out of 5 stars
Based on 2 reviews
Review data
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5 star reviews
- 50%
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4 star reviews
- 50%
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3 star reviews
- 0%
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2 star reviews
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1 star reviews
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Recent reviews
5 out of 5 stars
Posted over 1 year ago on
4 out of 5 stars
Posted over 2 years ago on
Important
You should always make your assessments and declare your allergies before ordering.