Honourable Pilot Cookhouse + Pub

Mixed experiences with food allergies; staff responsiveness varies, but positive experiences noted in some cases.

54 GFA Score
Restaurant Type
BarBritishPub
Based on the data we have found Honourable Pilot Cookhouse + Pub is good for the following food allergies:
Milk
Negative reviews involving the following food allergies:
Milk

The reviews present a mixed sentiment regarding the handling of food allergies at the Honourable Pilot Cookhouse + Pub. While one reviewer expressed dissatisfaction due to a rude staff member and inadequate allergy communication, others highlighted positive experiences with attentive service from staff members who took the time to understand allergy needs.

One review noted that a waiter referred to an allergy without proper context, which was perceived as rude, showcasing a lack of proper training in this area. The reviewer's friend's allergy was not treated with the respect it deserved, which ultimately led to a negative dining experience. This indicates that while some staff members are diligent, inconsistency in service can affect patron comfort, particularly for those with allergies.

Conversely, two other reviewers praised the restaurant for their excellent service, where staff members proactively ensured the safety of diners with food allergies. They found the staff to be knowledgeable and accommodating, which alleviated anxiety associated with dining out.

Overall, the restaurant's approach to food allergies appears to be dependent on the individual staff member. Ensuring all employees are trained to handle allergy situations with care and professionalism may enhance the overall dining experience for patrons with specific dietary needs.

Find Honourable Pilot Cookhouse + Pub

Allergy Experiences

54 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

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Recent reviews

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2 out of 5 stars

                                                     

Posted over 1 year ago on  

Milk

5 out of 5 stars

     

Posted about 2 years ago on  

5 out of 5 stars

       

Posted about 2 years ago on  

Milk