Harvester Grays

Many reviews express high satisfaction with the service provided at Harvester Grays, especially regarding the attentiveness of staff toward allergy concerns. Several patrons specifically mentioned servers like Emma and Karen, who went above and beyond to ensure that meals were safe for individuals with allergies, demonstrating a strong commitment to customer safety and comfort.

Positive reviews often highlighted the staff's proactive approach in discussing menu options, verifying ingredients, and making customers feel at ease. One reviewer emphasized how reassuring it was to dine in a setting where allergies were taken seriously, contributing to an enjoyable dining experience overall.

Conversely, there were notable negative experiences where staff displayed a lack of knowledge about allergens, leading to significant concerns for customers with specific dietary needs. One review documented a distressing situation where a pregnant customer received incorrect information and had a meal misprepared, reflecting poorly on the restaurant's capability to handle allergy-related inquiries properly.

The contrast between the positive and negative experiences suggests that while many diners enjoy great service, consistency in staff training regarding food allergies is crucial for ensuring all customers feel safe and well-catered to, particularly those with dietary restrictions.