Hard Rock Cafe
Overall positive sentiments with a strong emphasis on accommodating food allergies; attentive staff and safety measures were frequently noted, despite a few negative experiences.

The reviews for Hard Rock Cafe highlight an overall positive sentiment towards the establishment's handling of food allergies. Many diners appreciated the staff's attentiveness and willingness to accommodate allergies, with several reviewers mentioning that their servers went above and beyond to ensure the safety of their food.
Several patrons praised the proactive nature of the staff, who not only checked for allergies before taking orders but also brought managers over to discuss allergy concerns in detail. This level of care contributed significantly to a positive dining experience for families dealing with allergies, as evidenced by multiple reviews stating that staff members were well-informed and responsive.
However, there were notable exceptions where the allergy experience fell short. A single review pointed out dreadful service related to food allergies, claiming that staff were dismissive and unhelpful regarding allergy inquiries. This inconsistency indicates that while many customers had great experiences, some felt unsafe due to inadequate attention to allergy protocols.
Overall, the Hard Rock Cafe has established a reputation for being accommodating toward food allergies, with many customers expressing satisfaction and a willingness to return. Yet, the isolated negative experiences highlight the importance of maintaining consistent training and awareness among all staff members to ensure that every customer feels safe and welcomed.
Find Hard Rock Cafe
Address
150 Old Park Ln, London W1K 1QZ, United Kingdom
Links
More
Other allergy friendly restaurants in London. Other allergy friendly restaurants in The o2 Arena. Other allergy friendly restaurants in The O2 Arena. Other allergy friendly restaurants in Westfield Stratford City. Other allergy friendly restaurants in Croydon. Other allergy friendly restaurants in Bromley.
Allergy Experiences
87 out of 5 stars
Based on 10 reviews
Review data
-
5 star reviews
- 60%
-
4 star reviews
- 30%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 10%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
5 out of 5 stars
Posted 12 months ago on
Mustard4 out of 5 stars
Posted almost 2 years ago on
Nuts4 out of 5 stars
Posted over 2 years ago on
5 out of 5 stars
Posted over 3 years ago on
Gluten5 out of 5 stars
Posted over 5 years ago on
Gluten5 out of 5 stars
Posted over 5 years ago on
5 out of 5 stars
Posted over 6 years ago on
NutsPeanuts1 out of 5 stars
Posted over 8 years ago on
FishNuts5 out of 5 stars
Posted almost 9 years ago on
4 out of 5 stars
Posted about 9 years ago on
NutsPeanutsImportant
You should always make your assessments and declare your allergies before ordering.