Hard Rock Cafe

Overall positive sentiments with a strong emphasis on accommodating food allergies; attentive staff and safety measures were frequently noted, despite a few negative experiences.

87 GFA Score
Restaurant Type
AmericanBrunchBurgers
Based on the data we have found Hard Rock Cafe is good for the following food allergies:
Gluten Mustard Nuts Peanuts
Negative reviews involving the following food allergies:
Fish Nuts

The reviews for Hard Rock Cafe highlight an overall positive sentiment towards the establishment's handling of food allergies. Many diners appreciated the staff's attentiveness and willingness to accommodate allergies, with several reviewers mentioning that their servers went above and beyond to ensure the safety of their food.

Several patrons praised the proactive nature of the staff, who not only checked for allergies before taking orders but also brought managers over to discuss allergy concerns in detail. This level of care contributed significantly to a positive dining experience for families dealing with allergies, as evidenced by multiple reviews stating that staff members were well-informed and responsive.

However, there were notable exceptions where the allergy experience fell short. A single review pointed out dreadful service related to food allergies, claiming that staff were dismissive and unhelpful regarding allergy inquiries. This inconsistency indicates that while many customers had great experiences, some felt unsafe due to inadequate attention to allergy protocols.

Overall, the Hard Rock Cafe has established a reputation for being accommodating toward food allergies, with many customers expressing satisfaction and a willingness to return. Yet, the isolated negative experiences highlight the importance of maintaining consistent training and awareness among all staff members to ensure that every customer feels safe and welcomed.

Allergy Experiences

87 out of 5 stars

Based on 10 reviews

Review data

5 star reviews

60%

4 star reviews

30%

3 star reviews

0%

2 star reviews

0%

1 star reviews

10%

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Recent reviews

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5 out of 5 stars

                   

Posted 12 months ago on  

Mustard

4 out of 5 stars

   

Posted almost 2 years ago on  

Nuts

4 out of 5 stars

             

Posted over 2 years ago on  

5 out of 5 stars

     

Posted over 3 years ago on  

Gluten

5 out of 5 stars

   

Posted over 5 years ago on  

Gluten

5 out of 5 stars

         

Posted over 5 years ago on  

5 out of 5 stars

             

Posted over 6 years ago on  

NutsPeanuts

1 out of 5 stars

               

Posted over 8 years ago on  

FishNuts

5 out of 5 stars

 

Posted almost 9 years ago on  

4 out of 5 stars

           

Posted about 9 years ago on  

NutsPeanuts