Drunk In Brunch
Mixed reviews on allergy management; while many praised accommodating staff, one customer experienced a serious allergic reaction due to unclear menu information.
The reviews for Drunk In Brunch present a mix of experiences regarding allergy management, highlighting both positive and negative aspects. Many customers expressed high satisfaction with the restaurant's staff, specifically noting their attentiveness to food allergies and dietary restrictions. Several reviewers mentioned how servers communicated effectively about allergy-safe options, ensuring a pleasant dining experience for those with specific dietary needs.
For instance, one reviewer praised a server named Chantelle for making sure their meal was completely free of allergens, creating an environment of trust and safety for the diner. Other reviews echoed similar sentiments, indicating that the staff went above and beyond in accommodating diners' dietary preferences, which enhanced their overall experience.
However, a significant negative review highlighted a serious concern regarding allergy management. This customer experienced an allergic reaction due to a drink containing an undisclosed ingredient (apple), which was not clearly listed on the menu. Despite management's apologies and an assurance of addressing the menu issue, the lack of follow-up during the incident left the customer feeling undervalued and unsafe.
This stark contrast points to a need for improved communication and protocols regarding food allergies at the restaurant. While many guests felt well-cared for, the experience of the individual who suffered an allergic reaction serves as a cautionary tale about the potential consequences of inadequate attention to dietary needs in foodservice settings.
Find Drunk In Brunch
Address
259-262 Broad St, Birmingham B1 2HF, United Kingdom
Links
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Allergy Experiences
69 out of 5 stars
Based on 5 reviews
Review data
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5 star reviews
- 80%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 20%
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Recent reviews
5 out of 5 stars
Posted 8 months ago on
5 out of 5 stars
Posted 10 months ago on
5 out of 5 stars
Posted over 1 year ago on
1 out of 5 stars
Posted almost 2 years ago on
5 out of 5 stars
Posted about 3 years ago on
Important
You should always make your assessments and declare your allergies before ordering.