Darwin Brasserie
Overall, diners with food allergies reported mixed experiences; while some praised attentive service and good practices, others faced serious concerns about allergy management and trust in the restaurant's handling of their needs.
The reviews of Darwin Brasserie highlight a mixed sentiment regarding the handling of food allergies. Several diners complimented the attentive service, particularly praising specific staff members for their awareness and communication regarding food allergies. Customers felt reassured when staff made clear distinctions between allergen-free dishes and potential cross-contamination, which created a positive dining atmosphere. This attention to allergy details was noted as a significant quality of the restaurant, making it a desirable option for many.
On the other hand, the experience of some diners was tainted by poor management of allergy requests. One reviewer suffered from a serious allergy and experienced a lack of understanding from the staff that resulted in a potentially dangerous situation. This incident not only raised concerns about the restaurant's capability to handle allergies but also damaged the trust between the diner and the establishment, marking a stark contrast to other positive experiences.
A few reviews mentioned issues unrelated to allergies, such as service delays and pricing concerns, which added to the overall mixed sentiment. Despite the beautiful setting and the overall quality of the food, the failure to adequately address specific allergy requests overshadowed some positive aspects of the dining experience.
In conclusion, while many diners with food allergies had reassuring and positive interactions, there were notable exceptions that raised serious concerns about allergy management at Darwin Brasserie. This dichotomy between positive and negative experiences suggests a need for consistent training and communication regarding food allergies to ensure all diners feel safe and considered.
Find Darwin Brasserie
Address
Level 36, Sky Garden Walk, 1, London EC3M 8AF, United Kingdom
Links
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Allergy Experiences
61 out of 5 stars
Based on 7 reviews
Review data
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5 star reviews
- 57%
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4 star reviews
- 14%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 29%
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Recent reviews
5 out of 5 stars
Posted 11 months ago on
Gluten5 out of 5 stars
Posted 12 months ago on
Nuts5 out of 5 stars
Posted about 1 year ago on
Milk1 out of 5 stars
Posted about 1 year ago on
Fish5 out of 5 stars
Posted about 1 year ago on
4 out of 5 stars
Posted almost 2 years ago on
1 out of 5 stars
Posted almost 2 years ago on
NutsPeanutsImportant
You should always make your assessments and declare your allergies before ordering.