Cosy Club

The reviews for Cosy Club present a mixed sentiment regarding the management of food allergies. On the positive side, many patrons shared experiences of attentive staff who clearly marked allergy-related dishes and ensured that food preparation adhered to individual dietary needs. Several diners specifically praised the restaurant's process for handling gluten-free and other allergy-specific requests. Their positive experiences contributed to several five-star ratings, highlighting a welcoming atmosphere and delicious food.

However, notable concerns were raised in several reviews regarding miscommunication, which had serious implications for those with allergies. One reviewer detailed a distressing experience where a request for a cheese-free burger resulted in the presence of cheese, ultimately forcing their friend to leave the meal entirely. Other reviewers shared experiences of being served food that did not align with their stated allergies, creating an unsettling atmosphere regarding safety.

The review mentioning an allergy to MSG reflects a growing trend among patrons who feel increasingly neglected concerning dietary restrictions. Once more, it stresses a perceived decline in the establishment's commitment to allergy management, contrasting sharply with earlier experiences shared by returning customers.

In summary, while many patrons commend the friendly service and willingness of staff to accommodate food allergies, there are crucial communication gaps that can lead to significant health risks. These discrepancies highlight the need for improved protocols and training to ensure all staff members consistently apply best practices concerning food allergies.