Chettinad Restaurant
Mixed reviews on allergy accommodation; some staff attentive while others neglectful.
The reviews of Chettinad Restaurant reveal a mixed sentiment regarding the handling of food allergies. While some patrons experienced attentive staff who communicated clearly about allergies, others encountered neglect, which significantly affected their overall dining experience.
One reviewer specifically highlighted a hostile interaction with a staff member when discussing their food allergy. This negative experience overshadowed the quality of the food and left the dining party feeling unwelcome and dismissed. Conversely, other diners praised the restaurant's staff for their attentiveness and understanding regarding dietary restrictions, indicating inconsistency in service quality.
Positive reviews emphasized that the restaurant catered well for specific allergies, with a well-designed menu that accommodated dietary needs. Customers appreciated the clear communication about their allergies and noted that some dishes were particularly well-suited for those with dietary restrictions.
Overall, while some guests left with a positive view of the restaurant’s allergy management, others had troubling experiences that could deter future visits. This indicates a need for better staff training to ensure all patrons receive the same high level of care and attention regarding food allergies.
Find Chettinad Restaurant
Address
16 Percy St, London W1T 1DT, United Kingdom
Links
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Allergy Experiences
75 out of 5 stars
Based on 12 reviews
Review data
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5 star reviews
- 58%
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4 star reviews
- 17%
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3 star reviews
- 17%
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2 star reviews
- 8%
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1 star reviews
- 0%
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Recent reviews
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GlutenImportant
You should always make your assessments and declare your allergies before ordering.