Bodean's BBQ Soho

The reviews of Bodean's BBQ Soho reveal a generally positive sentiment regarding the restaurant's handling of food allergies. Many diners appreciated the attentiveness of the staff in managing allergies, specifically noting how they checked for allergy issues before serving. One review highlighted that a family member with a severe nut allergy was accommodated well, ensuring that the chosen meal was nut-free, which contributed to an enjoyable dining experience.

However, the reviews also showcase a stark contrast in service quality. A particularly negative experience described a lack of empathy and understanding from the staff when a diner with specific allergy requirements faced difficulties in making substitutions without additional charges. This incident caused significant disappointment, overshadowing previous positive interactions. The review emphasized not only subpar service but also the stress experienced in communicating dietary restrictions, which further detracted from the birthday celebration.

The restaurant's documented allergy information was positively noted in one review, where diners found it helpful in making safe menu choices. This contrast between good practices and poor service experiences indicates inconsistency in staff training and customer service approach, particularly towards guests with food allergies.

In summary, while many guests appreciated the allergy awareness and food quality at Bodean's BBQ Soho, the mixed experiences, particularly regarding service and allergy accommodation, suggest that improvements could be made to provide a more consistent and reassuring dining experience for allergy-sensitive customers.