Bella Italia - Wellington Street

Overall, diners report positive allergy experiences at Bella Italia, with attentive service, though some had significant issues with incorrect orders related to allergies.

75 GFA Score
Restaurant Type
HealthyItalianVegetarian
Based on the data we have found Bella Italia - Wellington Street is good for the following food allergies:
Gluten Milk
Negative reviews involving the following food allergies:
Nuts

The reviews for Bella Italia - Wellington Street predominantly reflect a positive sentiment towards the restaurant's handling of food allergies. Many diners highlighted the attentive service from waitstaff, specifically mentioning how they ensured that dietary restrictions were taken into account. Customers appreciated the warmth and care shown by servers like Anna and Micky, which contributed significantly to their dining experiences.

However, not all experiences were positive. One reviewer expressed disappointment after noting their onion allergy was overlooked, resulting in a salad full of red onions. This led to an unsatisfactory meal replacement, revealing a gap in the restaurant's communication regarding food allergies at times.

Furthermore, a particularly concerning review detailed a series of missteps in the service, including serving the wrong dish and a dessert that could have posed a serious allergy risk, such as mistakenly providing hazelnut instead of honeycomb ice cream. The reviewer's emphasis on the potential severity of such mistakes indicates a critical need for the restaurant to strengthen their allergy protocols and staff training.

In summary, while many patrons enjoyed their meals and felt safe with their dietary restrictions, the presence of negative experiences related to allergy management suggests that Bella Italia has room for improvement in consistency and reliability concerning food allergies.

Allergy Experiences

75 out of 5 stars

Based on 9 reviews

Review data

5 star reviews

67%

4 star reviews

11%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

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Recent reviews

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5 out of 5 stars

     

Posted 11 months ago on  

5 out of 5 stars

   

Posted 11 months ago on  

5 out of 5 stars

 

Posted 11 months ago on  

5 out of 5 stars

     

Posted 12 months ago on  

Gluten

5 out of 5 stars

       

Posted 12 months ago on  

Milk

5 out of 5 stars

       

Posted 12 months ago on  

3 out of 5 stars

         

Posted over 2 years ago on  

4 out of 5 stars

     

Posted over 6 years ago on  

2 out of 5 stars

                   

Posted about 8 years ago on  

Nuts