Bella Italia - Wellington Street
Overall, diners report positive allergy experiences at Bella Italia, with attentive service, though some had significant issues with incorrect orders related to allergies.
The reviews for Bella Italia - Wellington Street predominantly reflect a positive sentiment towards the restaurant's handling of food allergies. Many diners highlighted the attentive service from waitstaff, specifically mentioning how they ensured that dietary restrictions were taken into account. Customers appreciated the warmth and care shown by servers like Anna and Micky, which contributed significantly to their dining experiences.
However, not all experiences were positive. One reviewer expressed disappointment after noting their onion allergy was overlooked, resulting in a salad full of red onions. This led to an unsatisfactory meal replacement, revealing a gap in the restaurant's communication regarding food allergies at times.
Furthermore, a particularly concerning review detailed a series of missteps in the service, including serving the wrong dish and a dessert that could have posed a serious allergy risk, such as mistakenly providing hazelnut instead of honeycomb ice cream. The reviewer's emphasis on the potential severity of such mistakes indicates a critical need for the restaurant to strengthen their allergy protocols and staff training.
In summary, while many patrons enjoyed their meals and felt safe with their dietary restrictions, the presence of negative experiences related to allergy management suggests that Bella Italia has room for improvement in consistency and reliability concerning food allergies.
Find Bella Italia - Wellington Street
Address
28 Wellington St, London WC2E 7PS, United Kingdom
Links
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Allergy Experiences
75 out of 5 stars
Based on 9 reviews
Review data
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5 star reviews
- 67%
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4 star reviews
- 11%
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3 star reviews
- 11%
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2 star reviews
- 11%
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1 star reviews
- 0%
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Recent reviews
5 out of 5 stars
Posted 11 months ago on
5 out of 5 stars
Posted 11 months ago on
5 out of 5 stars
Posted 11 months ago on
5 out of 5 stars
Posted 12 months ago on
Gluten5 out of 5 stars
Posted 12 months ago on
Milk5 out of 5 stars
Posted 12 months ago on
3 out of 5 stars
Posted over 2 years ago on
4 out of 5 stars
Posted over 6 years ago on
2 out of 5 stars
Posted about 8 years ago on
NutsImportant
You should always make your assessments and declare your allergies before ordering.