Zizzi - Liverpool Speke

The reviews for Zizzi - Liverpool Speke reveal an overall positive sentiment regarding the restaurant's handling of food allergies. Many customers appreciated the staff's attentiveness, particularly mentioning managers like Laura and Asli, who actively inquired about allergies, reassured families, and even provided special touches like stickers for children's meals.

However, there were challenges noted with the ordering process, especially regarding the use of an app that seemed inconvenient for those managing allergies. One reviewer specifically pointed out that they struggled with the app, leading to a delay in receiving orders that were crucial for their child's peanut allergy.

Service quality varied, with some diners reporting excellent experiences, while others faced significant delays and perceived indifference from staff, especially concerning allergy precautions. The inconsistency in service highlighted a need for better staff engagement when it comes to allergy-affected diners during busy times.

Ultimately, while the restaurant is praised for its commitment to food allergy awareness and generally friendly service, improvements in the ordering system and staff responsiveness are needed to enhance the overall dining experience for families with food allergies.