What's Cooking
The reviews highlight excellent service for allergy management, with attentive staff ensuring safety, although one review notes a significant mistake regarding a food order that could impact allergy sufferers.
The reviews overwhelmingly reflect a positive sentiment regarding the restaurant's approach to managing food allergies. Customers noted the attentive and caring staff who took special precautions to ensure that meals were safe for those with nut allergies. Both families and individuals felt reassured and welcomed, creating a pleasant dining experience. Many mentioned the staff's proactive communication about potential allergens in the food, which significantly enhanced their confidence in dining there.
In addition to the excellent handling of food allergies, the quality and taste of the food received high praise. Dishes like hunters chicken and fajitas were highlighted as particularly enjoyable, with customers expressing a desire to return based on their favorable meals. The cocktails were also mentioned as a highlight, adding to the overall dining experience.
However, the reviews are not without their criticisms. One customer articulated a serious concern regarding a mix-up with their order, where a vegetarian burrito was mistakenly switched with a chicken version. Though the restaurant responded quickly and rectified the situation by offering a replacement and discounts, the reviewer warned that such mistakes could have dire consequences for those with severe allergies. This emphasizes the need for restaurants to maintain diligence in food preparation and order accuracy, particularly for allergy-sensitive diners.
Overall, while the restaurant received high marks for service and food quality, the incident serves as a crucial reminder about the responsibilities restaurants carry in ensuring the safety of patrons with food allergies. Attention to detail and clear communication are essential for fostering trust and offering a truly safe dining experience.
Find What's Cooking
Address
24, What’s Cooking, Britannia Pavilion, Royal Albert Dock, Liverpool L3 4AD, United Kingdom
Links
More
Other allergy friendly restaurants in M&S Bank Arena Liverpool. Other allergy friendly restaurants in M S Bank Arena Liverpool. Other allergy friendly restaurants in Liverpool. Other allergy friendly restaurants in Lark Lane. Other allergy friendly restaurants in Bootle. Other allergy friendly restaurants in Ellesmere Port.
Allergy Experiences
68 out of 5 stars
Based on 4 reviews
Review data
-
5 star reviews
- 75%
-
4 star reviews
- 0%
-
3 star reviews
- 25%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
5 out of 5 stars
Posted over 1 year ago on
5 out of 5 stars
Posted over 7 years ago on
MilkNuts5 out of 5 stars
Posted over 7 years ago on
NutsPeanuts3 out of 5 stars
Posted almost 9 years ago on
Important
You should always make your assessments and declare your allergies before ordering.