Waterside Inn

Mixed reviews on allergy experiences; positive encounters with staff in managing allergies contrasted by disappointment over food policies for children.

54 GFA Score
Restaurant Type
BurgersPub FoodSteakhouse
Based on the data we have found Waterside Inn is good for the following food allergies:
Milk

The reviews regarding the Waterside Inn reveal mixed sentiments surrounding dining experiences, particularly in terms of food allergies. Many patrons emphasized the attentiveness and professionalism of the staff when accommodating dietary restrictions, especially for children. Positive feedback highlights the compassionate handling of allergies, with staff providing special menus and careful attention to orders, making families feel secure and valued.

In one glowing review, a parent expressed gratitude for the staff's knowledge and kindness, illustrating how the restaurant went above and beyond to ensure a safe and enjoyable experience. The friendly atmosphere and thoughtful interactions, such as providing toys for children, further enhanced the overall dining experience for those with allergies.

Conversely, another review expressed significant disappointment due to a newly enforced policy that prohibited outside food for young children, citing allergy concerns. This change was not well-communicated to families, leading to frustration and embarrassment. The lack of clear signage regarding the policy left patrons feeling blindsided and questioning the restaurant's commitment to family-friendly dining.

Overall, while the Waterside Inn appears to excel in creating a welcoming atmosphere for guests with allergies, conflicting experiences suggest a need for clearer communication about food policies affecting children. Balancing safety with family needs remains a critical factor for potential return visits.

Allergy Experiences

54 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

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Recent reviews

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5 out of 5 stars

                           

Posted about 2 years ago on  

Milk

1 out of 5 stars

                                               

Posted about 5 years ago on  

5 out of 5 stars

 

Posted almost 7 years ago on