Turtle Bay Milton Keynes

The reviews for Turtle Bay Milton Keynes reflect a mixed experience concerning allergy management among diners. While some guests praised the staff's attentiveness and knowledge regarding food allergies, others reported significant issues, particularly with the management's attitude towards families with dietary restrictions.

Positive experiences highlight servers like Katy and Harlee Marie, who were noted for their patience and effective communication about menu options suitable for nut allergies. Their ability to cater to diverse dietary needs was appreciated, indicating that at least some staff members are well-trained and committed to ensuring a safe dining experience for customers with allergies.

Conversely, one review expressed frustration with a rude manager who was dismissive of a family's concerns about food allergies and the bottomless drink policy. This negative encounter paints a troubling picture of inconsistency in customer service and suggests that management may not prioritize or understand the importance of accommodating diners with food allergies.

Overall, while some diners left satisfied with their allergy-sensitive meals and the service they received, others had distressing encounters that overshadowed their experiences, pointing to a need for improved training and customer service practices regarding food allergies in the restaurant.