The Waddling Duck @ Hamiltons

The reviews for The Waddling Duck @ Hamiltons predominantly reflect a positive sentiment, particularly regarding the restaurant's handling of food allergies. Many diners praised the staff's attentiveness and professionalism, specifically noting how well they accommodated specific dietary restrictions. One reviewer appreciated that upon arrival, a special menu was prepared for a mustard allergy, demonstrating the restaurant's commitment to guest safety and satisfaction. This attention to detail helped enhance the overall dining experience significantly for those with allergies.

Another review emphasized the restaurant's diligence in ensuring that meals are safe for guests with gluten allergies. When the reviewer attempted to order a special, the staff promptly informed them that the dish contained gluten, allowing them to make a safer choice from the menu. This proactive communication was particularly valued, indicating a strong awareness and understanding of food allergies among the staff.

However, not all experiences were as favorable. One reviewer had a less-than-ideal situation concerning limited vegetarian options and reported feeling embarrassed when requesting a different starter due to personal dietary preferences. While the response from the chef was accommodating, there was a hint of dissatisfaction with the initial lack of flexibility, pointing out a potential area for improvement.

Overall, while the restaurant excels in providing a safe and enjoyable dining experience for those with allergies, the feedback suggests a potential need for a more extensive menu in terms of vegetarian options, particularly for regular visitors. The commitment to customer service and thoughtful accommodation of food allergies shines through in the majority of reviews, making The Waddling Duck a commendable choice for diners with dietary restrictions.