The Italian Club Fish

Mixed sentiments regarding allergy management; positive experiences highlighted with attentive service, while one negative review emphasizes serious health concerns and inadequate staff response.

69 GFA Score
Restaurant Type
ItalianMediterraneanSeafood
Based on the data we have found The Italian Club Fish is good for the following food allergies:
Fish Milk Nuts
Negative reviews involving the following food allergies:
Fish

The reviews for The Italian Club Fish reflect a mixture of experiences related to food allergies, particularly highlighting the restaurant's attention to customer safety in most cases. Positive feedback notes the proactive approach of the staff to accommodate diners with specific allergies, such as nut and shellfish allergies. One review specifically mentions a feeling of safety while dining, with staff being quick to reassure customers and ensure their needs are met.

Conversely, a significant negative experience sheds light on a failure in allergy management that had severe consequences for a diner. Despite previous positive experiences, the review describes a distressing incident involving a shellfish platter, where the staff did not adequately respond to an allergic reaction. This incident prompts a cautionary note to future diners regarding the restaurant’s handling of food allergies, suggesting that not all staff are appropriately trained or attentive in crisis situations.

Another review shares a positive experience with the handling of a cheese allergy, where a couple was able to find a suitable alternative at the sister venue nearby. This highlights the restaurant's capability of offering diverse choices for diners with unique dietary requirements, despite some limitations in their main location's menu.

Overall, while many reviews note the restaurant's attentiveness and pleasant dining experiences, the serious health concern depicted in the negative review indicates that there is room for improvement in staff training regarding allergy awareness and crisis management.

Allergy Experiences

69 out of 5 stars

Based on 5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

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Recent reviews

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5 out of 5 stars

     

Posted almost 5 years ago on  

MilkNuts

1 out of 5 stars

                           

Posted over 6 years ago on  

Fish

5 out of 5 stars

                   

Posted over 8 years ago on  

Fish

5 out of 5 stars

                                                         

Posted over 8 years ago on  

FishMilk

5 out of 5 stars

       

Posted about 10 years ago on  

FishNuts