The Crown Widnes

Overall positive dining experiences, with highlights on gluten-free options and caution needed regarding menu clarity for food allergies.

84 GFA Score
Restaurant Type
BritishBrunchPub Food
Based on the data we have found The Crown Widnes is good for the following food allergies:
Fish Gluten

Both reviews reflect a generally positive dining experience at The Crown Widnes. The first reviewer appreciates the availability of gluten-free options, noting that they enjoyed a gluten-free dish of fish and chips that met their dietary needs without any issues.

However, the second review raises concerns related to food allergy communication. The husband's allergic reaction to mushrooms was triggered by the lack of explicit detail on the menu regarding the braised steak’s gravy. This situation led to an uncomfortable exchange with the server, showcasing a potential area for improvement in how the restaurant addresses food allergies.

Despite this hiccup, the restaurant did not charge for the misordered meal and took steps to rectify the situation by removing the starter from the bill. This demonstrates a degree of customer service responsiveness, although initial reactions could be viewed as unsatisfactory by the patrons.

In summary, while customers enjoyed their meals, the reviews highlight the importance of clear and accurate menu descriptions for guests with food allergies, as misunderstandings can lead to potentially serious health concerns.

Allergy Experiences

84 out of 5 stars

Based on 2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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5 out of 5 stars

       

Posted over 1 year ago on  

GlutenFish

4 out of 5 stars

                     

Posted over 5 years ago on