The Crown Widnes
Overall positive dining experiences, with highlights on gluten-free options and caution needed regarding menu clarity for food allergies.
Both reviews reflect a generally positive dining experience at The Crown Widnes. The first reviewer appreciates the availability of gluten-free options, noting that they enjoyed a gluten-free dish of fish and chips that met their dietary needs without any issues.
However, the second review raises concerns related to food allergy communication. The husband's allergic reaction to mushrooms was triggered by the lack of explicit detail on the menu regarding the braised steak’s gravy. This situation led to an uncomfortable exchange with the server, showcasing a potential area for improvement in how the restaurant addresses food allergies.
Despite this hiccup, the restaurant did not charge for the misordered meal and took steps to rectify the situation by removing the starter from the bill. This demonstrates a degree of customer service responsiveness, although initial reactions could be viewed as unsatisfactory by the patrons.
In summary, while customers enjoyed their meals, the reviews highlight the importance of clear and accurate menu descriptions for guests with food allergies, as misunderstandings can lead to potentially serious health concerns.
Find The Crown Widnes
Address
104 Birchfield Rd, Widnes WA8 7TE, United Kingdom
Links
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Allergy Experiences
84 out of 5 stars
Based on 2 reviews
Review data
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5 star reviews
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4 star reviews
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3 star reviews
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2 star reviews
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1 star reviews
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Recent reviews
5 out of 5 stars
Posted over 1 year ago on
GlutenFish4 out of 5 stars
Posted over 5 years ago on
Important
You should always make your assessments and declare your allergies before ordering.