The Crab

Overall, diners appreciate the attentive allergy service at The Crab, though some issues with menu availability and misinformation affected experiences.

86 GFA Score
Restaurant Type
BritishPub FoodSeafood

The reviews of The Crab highlight a generally positive sentiment towards the handling of food allergies, with diners expressing appreciation for the attentive service. One reviewer noted that the staff member, Kay, was particularly diligent in checking the safety of orders for her unusual allergy to olive oil, contributing to a reassuring dining experience.

Additionally, another guest emphasized the clear communication and friendly service regarding allergy information. This attention to detail appears to be a commendable aspect of the restaurant's approach, ensuring that patrons feel safe and informed about their meal choices.

However, not all reviews were entirely positive. One diner faced challenges when several dishes were unavailable, and the kitchen struggled to accommodate a specific onion allergy. This led to a sense of dissatisfaction, especially since the menu promised a wider selection. It raises concerns about the consistency of information and the kitchen's ability to adapt to dietary restrictions.

Despite these challenges, the overall experiences reflect a welcoming staff and a commitment to customer service. While there were some notable inconsistencies, the restaurant's dedication to addressing food allergies remains a strong point, suggesting room for improvement in menu management and accurate description.

Find The Crab

Address

94 High St, Shanklin PO37 6NS, United Kingdom

Links

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Allergy Experiences

86 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

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