The Black Lake Inn
Overall positive experiences with allergy accommodations, though some dissatisfaction with management attitude and food quality was noted.

The reviews of The Black Lake Inn reveal a generally positive sentiment regarding the restaurant's handling of food allergies. Multiple patrons expressed appreciation for the staff's attentiveness and willingness to cater to various allergy needs, including nut and milk allergies. In particular, the efforts made by servers to ensure safe meal choices, such as checking ingredients and offering alternatives, have been highlighted positively. This indicates that the restaurant has made strides in becoming more allergy-aware and considerate of guests' dietary restrictions.
However, some reviews also indicate significant areas for improvement. A common complaint is related to the management's demeanor towards allergy inquiries, with one reviewer describing a stern response when requesting allergy information. This highlights a potential gap between the staff's friendliness and the management's approach, which could hinder the overall dining experience for guests with allergies.
Quality of food also emerged as a recurring issue. While some diners enjoyed their meals and praised the flavors, others reported problems like frozen components and lack of gluten-free options. These inconsistencies may not only affect general satisfaction but also raise concerns for individuals with specific dietary restrictions.
In summary, The Black Lake Inn is viewed as a restaurant that strives to accommodate food allergies, yet faces challenges in management communication and food quality. Efforts to create a welcoming dining experience are present, but improvements in allergen awareness and staff responsiveness at all levels are needed to enhance customer satisfaction.
Find The Black Lake Inn
Address
Hilderstone Rd, Meirheath, Stoke-on-Trent ST3 7NT, United Kingdom
Links
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Other allergy friendly restaurants in Stoke On Trent. Other allergy friendly restaurants in Stoke-on-Trent. Other allergy friendly restaurants in Stafford.
Allergy Experiences
55 out of 5 stars
Based on 6 reviews
Review data
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5 star reviews
- 33%
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4 star reviews
- 33%
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3 star reviews
- 0%
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2 star reviews
- 33%
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1 star reviews
- 0%
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Recent reviews
2 out of 5 stars
Posted over 4 years ago on
Milk5 out of 5 stars
Posted over 6 years ago on
FishNuts5 out of 5 stars
Posted over 8 years ago on
Nuts4 out of 5 stars
Posted over 8 years ago on
Milk2 out of 5 stars
Posted over 9 years ago on
Gluten4 out of 5 stars
Posted over 9 years ago on
Important
You should always make your assessments and declare your allergies before ordering.