The Bank Bar & Grill

The reviews reflect a mixed sentiment regarding the handling of food allergies at The Bank Bar & Grill. Several patrons appreciated the proactive approach from the staff in ensuring allergy concerns were addressed adequately, highlighting the attentiveness of the manager who marked orders and ensured safe meal preparation for guests with allergies.

One reviewer specifically noted the excellent service, mentioning that the staff was friendly and well-informed about allergies, which enhanced their dining experience. The manager's initiative to keep allergy meals separate from other food preparation areas resonated positively with the customers, reinforcing trust in the restaurant's safety practices.

However, there were contrasting experiences, particularly for patrons who felt that the staff's knowledge and clarity on allergy orders could be improved. A review detailed confusion regarding the order process, with a trainee unable to handle specific allergy requirements effectively. This inconsistency led to an underwhelming experience for some, indicating potential gaps in training for newer staff.

Overall, while The Bank Bar & Grill has shown commendable efforts in accommodating food allergies, the mixed experiences suggest a need for ongoing staff training and clear communication during the ordering process to ensure a consistently safe and enjoyable dining experience for all customers.