TGI Fridays - Bolton
Overall positive experiences regarding allergy management, with notable service from staff, though some concerns about menu limitations and preparation practices for allergenic foods.
The reviews indicate a generally positive sentiment regarding the handling of food allergies at TGI Fridays - Bolton. Multiple customers highlighted exceptional service provided by staff members who were attentive and knowledgeable about allergens. For instance, Joe, Courtney, and Tay were specifically praised for their efforts in accommodating guests' allergies, ensuring a safe dining experience.
Customers felt reassured and supported when staff proactively addressed allergy concerns, showcasing an environment that prioritizes safety. Positive mentions include effective communication regarding menu options and careful handling of orders to prevent cross-contamination, such as preventing a potential allergic reaction due to pineapple.
However, despite the high praise for service, some reviews pointed out limitations within the menu for those with specific allergies. One reviewer expressed disappointment that their friend with a shellfish allergy had very few options available, which raises concerns about the restaurant's ability to cater to diverse dietary restrictions effectively. This suggests a potential area for improvement in offering a wider range of safe meal choices.
Overall, while the service and attentiveness to food allergies were well-received, the restaurant could benefit from improving menu variety and preparation protocols to enhance the experience for those with food allergies.
Find TGI Fridays - Bolton
Address
Middlebrook Retail Park, Unit 6a The Linkway, Horwich, Bolton BL6 6JA, United Kingdom
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Allergy Experiences
79 out of 5 stars
Based on 10 reviews
Review data
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5 star reviews
- 80%
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4 star reviews
- 0%
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3 star reviews
- 10%
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2 star reviews
- 0%
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1 star reviews
- 10%
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Recent reviews
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FishImportant
You should always make your assessments and declare your allergies before ordering.