Shambles Tavern

The reviews highlight a spectrum of experiences regarding food allergies at Shambles Tavern. Many patrons commended the staff for their knowledge and attentiveness when it came to handling dietary restrictions, particularly for gluten and dairy allergies. Reviewers appreciated the dedicated fryers for gluten-free options and the availability of lactose-free cheese, indicating that the establishment takes allergies seriously and strives to provide safe dining options.

Positive sentiments emphasize friendly staff who engage with customers about their dietary needs. For example, one guest noted that the staff double-checked with the kitchen to ensure accurate information about allergens, reflecting a commendable level of care and professionalism in dealing with food allergies. This attention to detail has garnered praise from those with less common dietary restrictions, such as lactose intolerance.

Conversely, there is a significant negative review that raises serious concerns regarding allergy management. A customer recounted a troubling experience with staff ignorance towards a severe egg and nut allergy, culminating in a potential health risk. This reviewer criticized the response and overall handling of the allergy request, suggesting a disturbing lack of awareness and professionalism in managing serious dietary needs.

Overall, while many reviews reflect a positive attitude towards allergy management at Shambles Tavern, the negative experience underscores the importance of consistent staff training and communication regarding food allergies to prevent potential health risks for customers.