San Carlo - Manchester

The reviews presented a mixed sentiment regarding allergy management at San Carlo - Manchester. Many patrons praised the staff for their careful attention to food allergies, reporting positive interactions with servers who asked about allergies upon arrival and provided suitable menu options. Instances like Zico's attentive service and Mariella's proactive approach stood out as positive experiences, reflecting a commendable focus on customer safety and satisfaction.

Conversely, several guests expressed significant concern regarding how allergy requests were handled. One reviewer detailed a distressing experience involving chili, highlighting a lack of understanding from the staff about severe food allergies, which could lead to serious health risks. This inconsistency in service suggests that while some staff members are well-trained and attentive to allergy needs, others exhibit a lack of awareness or care.

Overall, the dining experience at San Carlo seems to vary greatly depending on the server, emphasizing the need for more comprehensive training for all staff to ensure consistent and safe food service. A couple of reviews underscored how an unfriendly or dismissive attitude could overshadow the quality of the food, leading to disappointment despite the restaurant's reputation.

In summary, while many diners enjoyed their meals and felt reassured about their dietary needs, the critical feedback indicates a need for San Carlo to bolster its allergy management protocols and staff training to cater effectively to those with food allergies in order to prevent future incidents.