San Carlo - Liverpool
Mixed experiences regarding food allergies; some commendable service, but significant concerns over gluten-free options and customer support.

The reviews reflect a mixed sentiment regarding the experience of dining at San Carlo with food allergies. On one hand, there are positive experiences highlighted, such as a customer named Sue who had a garlic allergy and felt well-cared-for by the staff, leading to a repeat visit the next day. This indicates that the restaurant can offer a good experience for individuals with specific dietary restrictions when properly accommodated.
Conversely, another review paints a less favorable picture, emphasizing poor communication and support for gluten-free options. Despite prior notice, the customer found the staff unhelpful, with inadequate information on safe menu choices, and ended up paying for a disappointing dessert that did not meet their expectations. This suggests a notable inconsistency in the restaurant's ability to handle allergies effectively, particularly gluten intolerance.
Additionally, a third review mentions a pleasant dining experience for a customer whose spouse had food allergies, indicating that while the restaurant may cater to those with less common allergies like garlic, there may be shortcomings in communication and the handling of gluten-free needs.
Overall, these reviews highlight the importance of effective communication regarding food allergies, as well as the need for training staff to ensure that customers with dietary restrictions feel safe and well-informed when dining out.
Find San Carlo - Liverpool
Address
41 Castle St, Liverpool L2 9SH, United Kingdom
Links
More
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Allergy Experiences
69 out of 5 stars
Based on 5 reviews
Review data
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5 star reviews
- 20%
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4 star reviews
- 60%
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3 star reviews
- 0%
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2 star reviews
- 20%
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1 star reviews
- 0%
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Recent reviews
5 out of 5 stars
Posted almost 3 years ago on
2 out of 5 stars
Posted almost 4 years ago on
Gluten4 out of 5 stars
Posted over 10 years ago on
4 out of 5 stars
Posted over 10 years ago on
4 out of 5 stars
Posted over 10 years ago on
Important
You should always make your assessments and declare your allergies before ordering.