Salt House Tapas Liverpool

Overall positive sentiments regarding allergy management, with great service and safety measures highlighted, but one negative incident regarding strict menu limitations.

83 GFA Score
Restaurant Type
EuropeanMediterraneanSpanishSpanishSpanishTapasTapasTapas
Based on the data we have found Salt House Tapas Liverpool is good for the following food allergies:
Fish Gluten Milk Nuts Peanuts

The reviews of Salt House Tapas predominantly reflect a positive experience for diners with food allergies. Many patrons praised the attentive service, particularly emphasizing how staff were well-informed and proactive about allergies. Reviewers expressed satisfaction with the measures taken to ensure their safety, such as flagging safe dishes for those with specific allergies, and the availability of gluten-free options. The atmosphere and overall dining experience were also noted as exceptional.

However, there was a significant negative experience documented by one reviewer, who felt that despite presenting an allergy card, the restaurant's cautious approach led to an overly restrictive menu. This individual's frustration stemmed from a perceived lack of flexibility in accommodating allergies, suggesting a need for a more balanced allergy policy that prioritizes customer safety while also allowing guests to enjoy a fuller dining experience.

In contrast to this singular negative experience, the majority appreciated the clear communication and care taken by the staff, with several mentions of a dedicated drinks allergen menu. Personal stories highlighting individual interactions with staff, particularly the helpfulness of a specific employee named Mairead, underscored the restaurant's commitment to customer service.

Overall, while there are praises for the allergy management at Salt House Tapas, the contradictions in experiences suggest that the restaurant may benefit from refining their policy to better accommodate guests with allergies, ensuring both safety and satisfaction.

Allergy Experiences

83 out of 5 stars

Based on 24 reviews

Review data

5 star reviews

88%

4 star reviews

4%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

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Recent reviews

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5 out of 5 stars

         

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Gluten

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Fish

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Nuts

5 out of 5 stars

     

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MilkNutsPeanuts

5 out of 5 stars

       

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MilkNuts

4 out of 5 stars

     

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Nuts

5 out of 5 stars

     

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Nuts

1 out of 5 stars

     

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5 out of 5 stars

         

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Fish

5 out of 5 stars

       

Posted over 7 years ago on  

Nuts