Royal Standard

The review highlights a generally positive dining experience at the Royal Standard, particularly noting the staff's knowledgeable handling of food allergies. The waiter was attentive and informed, promptly addressing the customer's milk allergy concerns. This attention to detail likely contributed to the diner's comfort and trust in the menu choices.

However, the experience was somewhat marred by the issue concerning the underecooked fries. Although the waiter acknowledged the problem and offered to remove the fries from the bill, the diner later found that they were still charged for them. This billing error detracted from an otherwise commendable service and added an element of frustration to the visit.

Despite the problems with the fries, the diner appreciated the overall quality of the food, particularly the flavorful BLTs and the quality of the chunky chips. The atmosphere was notably busy, influencing the wait time for food. This indicates that while the restaurant handles allergen inquiries effectively, there may be areas to improve in managing rush times.

In summary, while the experience with food allergies was handled well, the billing issue diminishes the overall satisfaction. A more consistent approach to customer service during busy periods could enhance the dining experience for individuals with dietary restrictions.