Roma

The reviews of Roma restaurant reveal a mixed sentiment regarding the management of food allergies. While one reviewer felt reassured by the staff's knowledge about the ingredients, citing competent help with allergies, another had a disappointing experience where their allergy was not effectively communicated and subsequently mishandled. This inconsistency highlights potential lapses in the restaurant's procedures for addressing food allergy concerns.

One review emphasized the importance of attentive service, especially towards families with children who may require extra assistance. The lack of cutlery or napkins for the children, coupled with no staff interaction, not only affected their dining experience but also raised concerns about overall service quality. Attention to the needs of all diners, especially those with allergies, was notably missing.

A suggestion was made for increased dessert options that exclude common allergens like almonds. This feedback indicates a potential area for improvement that could enhance the dining experience for patrons with specific dietary restrictions while appealing to a broader audience.

In conclusion, while there are positive experiences regarding allergy management at Roma, the variability in customer experience suggests a need for more consistent staff training and protocols to ensure diners with allergies feel safe and respected throughout their visit.