Rockfish
Mixed experiences regarding food allergies, with positive staff interactions but notable lapses in allergy awareness.
The reviews for Rockfish present a mixed bag of experiences related to dining with food allergies. While some guests expressed satisfaction with the staff's attentiveness and understanding towards severe allergies, others highlighted serious deficiencies in allergy communication and safety in food preparation.
One customer particularly praised the restaurant's handling of their son's severe nut allergy, noting that staff were well-informed and responsive, making the dining experience enjoyable and secure. This review paints a commendable picture of the restaurant's commitment to customer safety in relation to food allergies.
Conversely, another review raised alarm over a dairy allergy incident, where the staff failed to adequately communicate the presence of dairy in a dish despite prior notification. This lapse not only posed a risk to the customer but also reflected poorly on the restaurant's allergy management practices.
Overall, while many reviewers appreciated the quality of food and helpfulness of the staff, the inconsistency in handling food allergies remains a critical concern that could affect customers requiring strict dietary considerations.
Find Rockfish
Address
Pier Head, Exmouth EX8 1DU, United Kingdom
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Allergy Experiences
54 out of 5 stars
Based on 3 reviews
Review data
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5 star reviews
- 67%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 33%
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1 star reviews
- 0%
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Recent reviews
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FishNutsImportant
You should always make your assessments and declare your allergies before ordering.