Rocker's Steak House
Mixed experiences with allergy handling; some commend superior service, while others faced significant issues, especially with gluten and chili allergies.
The reviews of Rocker's Steak House reflect a mixed sentiment regarding the handling of food allergies. On one hand, several diners reported positive experiences, highlighting the staff's attentiveness and knowledge regarding allergen options. For instance, one reviewer mentioned that the allergen menu was easy to follow and readily available, ensuring a safe dining experience for guests with allergies, including peanut and nut allergies.
Conversely, there were notable negative experiences as well. A reviewer who is coeliac expressed significant dissatisfaction, describing a lack of gluten-free options and a stressful dining environment due to the incessant attention from staff. This indicates a potential systemic issue in communication and service protocols when accommodating guests with specific dietary restrictions.
Another reviewer with a chili allergy noted problems with menu clarity, specifically mentioning that some items with hidden allergens were not clearly marked. This lack of transparency can pose serious health risks for individuals with specific allergies, leading to frustration and disappointment.
Overall, the reviews underscore a common theme: while some diners appreciate the available allergy guidance and friendly service, others experienced anxiety and confusion regarding menu selections, pointing to a need for improved allergen communication and customer service strategies.
Find Rocker's Steak House
Address
Leisure Park, 30 Clifton Way, Cambridge CB1 7DY, United Kingdom
Links
More
Allergy Experiences
55 out of 5 stars
Based on 6 reviews
Review data
-
5 star reviews
- 67%
-
4 star reviews
- 0%
-
3 star reviews
- 0%
-
2 star reviews
- 17%
-
1 star reviews
- 17%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
1 out of 5 stars
Posted about 5 years ago on
Gluten5 out of 5 stars
Posted almost 7 years ago on
5 out of 5 stars
Posted about 7 years ago on
NutsPeanuts5 out of 5 stars
Posted over 7 years ago on
Nuts5 out of 5 stars
Posted over 11 years ago on
Milk2 out of 5 stars
Posted over 12 years ago on
Important
You should always make your assessments and declare your allergies before ordering.