Premier Inn Birmingham NEC Airport hotel

The reviews for the Premier Inn Birmingham NEC Airport hotel reveal a strong positive sentiment regarding the establishment's handling of food allergies. Guests praised the accommodating staff who are attentive to allergy needs, demonstrating a thorough understanding of the protocols necessary to provide safe dining experiences for individuals with specific food allergies.

In particular, one review noted how a staff member, Denise, efficiently managed a customer's peanut allergy by consulting them on their choices and having fresh food prepared separately to mitigate any cross-contamination risk. This approach not only eased the diners' concerns but also ensured a positive dining experience.

Another guest highlighted the proactive measures taken to cater to their wife's food allergies, emphasizing the staff's willingness to go above and beyond in preparing meals in a safe manner. The mention of specific staff members who provided exceptional service indicates a strong culture of care and diligence among the hotel team.

Overall, the diners felt reassured by the staff's expertise and attentiveness, contributing positively to their overall experience at the hotel while addressing allergy-related concerns effectively.