One Burger

The reviews of One Burger highlight a mixed sentiment regarding the handling of food allergies. On one side, several diners commend the restaurant for its attentive and helpful service, particularly noting the efforts of staff like Emeri, who went above and beyond to accommodate allergies and ensure safe meal preparation without cross-contamination. This positive customer service left a lasting impression, leading to strong recommendations and intentions to return.

In contrast, one review presents a less favorable perspective, where the customer expressed dissatisfaction with the restaurant's dairy-free options and the waitress's reaction to their allergy. The comment indicates a lack of understanding and options for people with dietary restrictions, suggesting that the venue might not be sufficiently accommodating for those with food allergies.

The contrast in experiences underlines a crucial aspect of dining at venues with food allergies: reliable communication and awareness among staff members. While some patrons have had reassuring interactions and a sense of caring, others felt overlooked or restricted, indicating a possible inconsistency in the restaurant’s training on food allergies.

Overall, One Burger appears to offer a welcoming atmosphere and delicious food, but it may need to improve its dairy-free offerings and staff training to ensure that all customers feel confident dining there, especially those with food allergies.