Old Mill

Overall, the allergy experience at Old Mill was handled reasonably well, with quick service and effective resolution despite a small oversight.

82 GFA Score

Restaurant Type

BritishSeafoodVegetarian

The review of Old Mill highlights a generally positive experience regarding the restaurant's handling of food allergies. The reviewer mentions quick service, indicating that the staff were attentive and efficient, which is crucial when dining out with allergies.

One notable point raised was the oversight in transferring allergy notes from the booking to the ordering process. This could pose a risk for diners with allergies, as it demonstrates a gap in communication that could lead to potential food safety issues. However, the reviewer notes that the restaurant promptly resolved the issue by replacing the chips without fuss, showing a willingness to accommodate dietary needs quickly.

The mention that the menu did not clearly state that the chips are seasoned suggests a potential area for improvement in transparency about ingredients. Clear labeling can help prevent confusion and assure diners with allergies that their meal is safe.

In summary, while there was a small hiccup regarding the initial transfer of allergy notes, the overall management of the situation and the prompt service contributed to a positive dining experience for a food-allergic individual.

Find Old Mill

Address

Mill Lane, Kennington, Ashford TN25 4DZ, United Kingdom

Links

Website

Tripadvisor

Google Reviews

Allergy Experiences

Based on 1 review

5 star reviews: 0%
4 star reviews: 100%
3 star reviews: 0%
2 star reviews: 0%
1 star reviews: 0%

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Posted over 2 years ago on

Important

Our assessment on Old Mill is based on our software going out to the web and finding reviews people with food allergies have left for venues alongside the experiences of our users. It is not an official endorsement or otherwise of Good For Allergies. Our own experience of eating out with a food allergy is to lean on other people's experiences. It is not a guarantee nor a steadfast way to be sure but we found it's a great starting step in deciding where to go.

You should always make your assessments and declare your allergies before ordering.